The term enterprise automation refers to that where an enterprise implement the usage of new tools and techniques to make the business processes more faster and produce the output with accuracy. Automating the process in an enterprise increases the work efficiency of the workforce and decreases the workload of different activities. Usage of new techniques and tools help employees to do more economic value addition by which more revenue can be generated. Automation helps in customization of various processes where the advance tools with highly integrated set of techniques are used. It can be adopted at various levels to receive the quality output and to bring more credibility. Automation is effective in different aspects like monitoring and managing of job scheduling, IT process, workload minimization, transfer of files, database management, infrastructure provisioning, security/compliance, documentation etc.
Basic Reasons for Automating the Business Process
1. Using advance tools and techniques in business processes is helpful to reduce the operational cost. The less capital or money needed to be invested to start an operational activity in a business and key task can be accomplished in a specified time. This will allow the enterprise to save more time and money. Equally, it allows the higher authorities to make the effective and better decisions for different operational levels. According to the capabilities of the workforce the distribution of the activities can be done among them, where they will be able to improve their performance in a given task.
2. Automated tasks are done with the customized tool and techniques which are measurably less error prone. It means that the chances of happening the error or mistakes becomes less. The task can be done with more accuracy by the workforce. If training is provided to the employees on automation tools and techniques, organizations can yield higher productivity outputs.
3. Automated tasks enable an enterprise reduce cycle times of producing or manufacturing the product. Time can be managed and different market strategies can be developed to focus on business expansion. Understanding the core business activities will become easy and its importance could be visible towards employees. Automation provide focus to such activities that takes longer time for the completion of a process and avail the management to strategies to effectively overcome such problems. And more attention towards the preference of the customer or clients can easily be fulfilled with that the demand of the market for quality products and services would easily be delivered.
Processes and Systems that can be Automated
1. Life cycles
The life cycle of the things that can be fully automated in an enterprise include IT assets like servers, different storage devices, desktops and telecommunication devices, etc. The IT assets may also include upgrading the hardware, installation of customized software, conformation and examination of the condition of an asset life, removing the asset which are in bad working condition, etc.
2. Processes
Automation can be done towards all IT and business operations that can be
- Planning the business processes where the organization appoint the technically skilled employees, who can easily understand the core business activities and deal with the challenges to provide quality output.
- Analyzing and identifying the market opportunities to enhance business opportunities.
- Making the purchasing of the tools and machinery, easy and timely updating of IT assets to facilitate the smooth operation of daily activities
Scheduling and execution of OS patch windows, which may require many attempts to deal with exception handling
3. Audit and Examination
Automation is very helpful in asset management to get a clear view on software and hardware assets. By streamlining the audit process through automation, organizations can gain true visibility on their IT assets.